Payment and Refund Policy

Toronto World School does not issue refunds. Upon enrolment, our administrative team promptly undertakes a number of tasks, including setting up the student’s account, confirming enrolment, assigning a teacher, creating student files (both digital and physical), and documenting the enrolment for Ministry of Education compliance. These processes are initiated immediately, even if the student has not yet accessed the course. Therefore, all enrollments are final and non refundable.

TWS operates on a flexible, asynchronous learning model. There is no set schedule or fixed due dates—students may begin their course within 48 hours of enrolment (excluding holidays) and progress at their own pace. However, each course must be completed within 12 months from the enrolment date. If a course is not completed within this time frame, the student will be withdrawn from the course, and re-enrolment will require a new registration and full course fee.

Most courses require the completion of a prerequisite course. It is the student’s responsibility to submit proof of prerequisite completion, such as an official Ontario Student Transcript, Report Card, or Credit Counselling Summary. This documentation must be provided to our administration upon registration.

TWS communicates directly with parents or legal guardians of students under the age of 18. For students over 18, written consent must be provided in order for TWS to communicate with third parties such as parents, home schools, or post-secondary institutions.

Toronto World School reserves the right to amend its policies at any time. By enrolling in a TWS course, the student and/or parent/guardian acknowledges and accepts all the above policies.